5-Year RTGO Warranty

Swing Kingdom warrants to the original purchaser that the structural components of the Ready-To-Go (RTGO) Playset systems—including vinyl PVC and structural wood—are covered under a 5-year warranty when subject to ordinary residential use and proper installation. Additionally, all canopies, slides, metal components, swings, and accessories are warranted for 5 years from the date of original purchase.

Warranty Limitations

This warranty does not cover:

• Normal wear and tear.
• Failure to properly maintain the product.
• Damage resulting from misuse, abuse, or improper installation.
• Acts of nature, including but not limited to lightning, storms, hurricanes, tornadoes, earthquakes, or extreme weather conditions.
• Any alteration, addition, or relocation of the product, which will void this warranty.

Swing Kingdom products are not warranted for any specific purpose; it is the responsibility of the purchaser to determine suitability.

Warranty Claims & Process

Swing Kingdom reserves the right to examine photographs and/or physical evidence of any claimed defect and may require the return of the product for inspection. All returned products must be sent freight prepaid by the purchaser.

If a defect covered by this warranty is confirmed, Swing Kingdom will remedy the issue within a reasonable timeframe. The resolution may include repair or replacement of the defective part. If repair or replacement is impractical, Swing Kingdom will reimburse the original purchaser for the value of the defective part. Freight costs for replacement parts are not covered under this warranty and are the responsibility of the purchaser.

Additional Information

• Adult supervision is recommended when using the play system for safety.
• Swing Kingdom reserves the right to make design and construction changes without notice for safety and product improvement.

For any warranty inquiries or claims, please contact Swing Kingdom’s customer service team.